Overview

– Return Window: Customers can return or exchange items within 7 days of delivery.

– Eligibility: Items must be unworn, unwashed, and with original tags attached.

– Return Process:
– Customers initiate returns through their account on the website or by contacting customer service.
– Provide order details and reason for return.

– Refund:
– Refunds will be issued to the original payment method within 7-10 business days after receiving the return.
– Refund amount excludes original shipping costs unless the return is due to an error on our part.

– Exchanges:
– Customers can exchange for a different size or item.
– Exchange process involves returning the original item and shipping the new item once processed.

Conditions:
– Damaged or Altered Items: Returns not accepted if items are damaged due to customer use or alteration.
– Final Sale Items: Items marked “Final Sale” are not eligible for return or exchange.

Shipping Costs:
– Customer Responsibility: Customers typically pay return shipping unless the return is due to an error on our part.
– Return Shipping Address: Provided upon return initiation.

Customer Service:
– Support: Contact customer service for return assistance or questions.

Need help?

Contact us at [email protected] for questions related to refunds and returns.